"This letter is to commend
Rita for her excellence, her energy, her positive attitude,
her business acumen. I want
you to know
how pleased my wife and I are with Rita and her team. Everybody
and their brother wanted to list our house; Rita knew how
to sell it. What an expert! We priced it right, deducted
for the
freeway, and sold it before the sign went up with a full
price offer." William C. Macey
"Selling our home was a HUGE deal for us. Fortunately, a friend referred us to Team Kolker, and we were soon put at ease. If KNOWLEDGE, DEPENDABILITY, TRUSTWORTHINESS, NEGOTIATION SKILLS, UNMATCHED CUSTOMER SERVICE, AND RESULTS, are important to you, than Team Kolker is the real estate team for you. They gave us accurate expectations regarding the entire process, and made our transaction as easy and pleasant an experience as possible. If we had any questions, and we had many, Team Kolker was there to answer them. Their follow-up is impeccable, like nothing we had ever experienced before. They negotiated top dollar for our home with the terms we wanted, and in the time we needed it to sell. Even though our transaction together is over, Matt continues to keep in touch with us on a regular basis just to say hi and to see how we are doing. They care about people, and they are the best at what they do." Mr. and Mrs. Sellers (San Diego, CA)
"We interviewed six different agents from different real estate
agencies. NONE came even close to you on attitude, optimism
and how straight forward you are. You say it as it is. We are
impressed with the accuracy of your statements and actions,
proof of the deep knowledge you have of your business." Francisco & Jeanean
Fonseca
“Matt and his team are simply the best. Selling a home has never been so easy. They are so pleasant to work with and treated me and my family like we were royalty. Going above and beyond is what they are all about, as well as their extraordinary attention to detail. We were so ecstatic about the service we received from Team Kolker, that we have already recommended them to several family and friends, who have gone on to receive the same high level of customer service that we experienced. They are 100% DEPENDABLE, and their CUSTOMER SERVICE is out of this world.” (Sellers: Pacific Beach, CA)
"I can tell you what a great agent you are and how wonderful
Christina was to work with. But that is not the reason I am
writing this letter. It is because I respect you. It is the
way that you treat people with kindness and compassion. The
way that you find rainbows in the clouds. The way that you
understand fear and frustration. The way that you present confidence
and bring that out in others." Linda Gordon & Gary Kiseley
"We were first-time buyers, so the whole process was unfamiliar and scary to us. We were skeptical at first, but Matt quickly earned our trust and our confidence. He truly went above and beyond to put us at ease, and he took the time to really understand our specific needs. He negotiated the absolute best price and terms on our behalf to get us our beautiful condo in La Costa. Matt was there for us every step of the way and he still is! Matt always has our best interests in mind, and as a result, we have built a relationship that will last a lifetime. If you deserve superior customer service and results, we recommend that you give Matt a call." Sean and Lori Ann (Carlsbad/La Costa, CA)
"Thank you ever so much for your dedication and sensitivity
to Roger & I, regarding the sale of our home. You were prompt
and thorough in listing and selling our house in a matter of
days. Every time a problem arose you were there to take care
of it in a timely manner. We were able to contact you at a
moment's notice and you were always there with an answer or
call back within the day." Roger & Lee Chaffee
"Buying our first home was a very scary experience. However, working with Team Kolker helped set our mind at ease. Not only did they spend the time to help us find our perfect condo, but they also held our hand through each step of the purchase process and clearly explained what was going on. Team Kolker is a gleaming example of true real estate professionals, and through the process they became our confidant and friends. During our escrow process, they might have had a hundred other projects in the works, but they made us feel like we were the only one. Because of their expertise, kindness, sound counsel and attention to detail, we will never make a move in the real estate market without Team Kolker's guidance, and either should any one else. They are DEPENDABLE, and their word is gold." Mr. & Mrs. Buyer (UTC)
"Your team's excellent professional ability in real estate
proved valuable to us as "out of town" clients. Indeed, it
was your personal caring, with much attention to details that
carried us through when problems arose. We appreciate your
help in so many ways, the extra efforts far beyond normal that
allowed the escrow to close successfully." Leona Edith McFerren
"Team Kolker was the most professional, personal and dedicated real estate team with whom I could have hoped to work. Their attention to detail, utmost courtesy and true understanding of the type of property for which I was looking made my search for a home much easier, and a process on which I look back with fond memories. I recommend Team Kolker to anyone I know who is looking to buy or sell a home in San Diego." Jason Daniels (La Mesa, CA)
"Being in the Title Insurance business for 18 years, I had contact with real
estate agents on a daily basis. But none of which can compare with the caliber
of Rita Brooks. From the beginning to end and even after the close of our escrow,
Rita performed above and beyond the call of duty. She is prompt, efficient
and very effective. She makes you feel as if you are her only client." Jerry & Lori
Orchard
"Thank-you for addressing every detail of my transaction so rapidly. Your
staff was efficient at handling all my needs at all times. I liked your professional
business approach, the fact you were easy to reach via phone, you really know
your market and worked hard to get me the best results possible. I appreciate
that you listened to me and you were flexible in understanding my position
on things and then you did what you could to meet my needs." Jerry Smith
"Bob and I want to thank you for being so very efficient and polite in the
recent sale of our home. You were very professional and current on the market.
You certainly convinced us of your sales and marketing skills and professionalism.
You and your staff were timely in follow-up prior to and during the listing
and you followed through on promises-no "BS"- just results! You were realistic
in pricing our home which resulted in a quick sale. Job well done and a pleasure
to work with!" Karen & Bob Barkheimer
"We much appreciated that you remained calm during a stressful situation and
were able to help us through it. You and your staff are outstanding! We were
impressed with your fine, efficient, good marketing. You were most helpful
at the end, when things got a bit rocky with the buyer. Thanks again! Your
marketing got the house visible with a lot of potential buyers. This turned
out to be an expedient sale which worked out quite nicely for us. Thank you!" Joanne
Wegman &Tom Switzer
"We want to extend our sincere appreciation for how you definitely looked
out for our best interests with the builder on our recent purchase. You nicely
coordinated all the buying and selling activities, monitored the escrows, had
good follow-through, you are a true professional! You may use our name as a
reference anytime." Neil & Stacie Bartfeld
"Thank you for your very professional, courteous and great customer service.
You were extremely efficient in handling our transaction, We chose to work
with you because of your reputation and what we heard word of mouth and we
were not disappointed! You went out of your way to make sure all of our concerns
were addressed immediately. You also helped expedite our escrow when we needed
to be in by the end of the month. Thanks again and feel free to use us as a
reference." Rick & Karen Kingery
"We were very impressed with the Internet representation. You were outstanding
in the updates to the Internet and flyers (It was important to us to be kept
current by being provided data on market values). We also appreciate the fact
that you stood firm against the buyers demands! You were very professional
and always followed up. We liked your promptness and the quality of service
from your assistant and transaction coordinator." Judy & Thad Gonsalves
"What you did exceptionally well was setting the price. You did your homework
and obtained a higher price than what we tried to get on our own for months!
Your analysis of the market truly reflects your grasp of the local area. We
also liked how efficiently you dealt with the others agent and took care of
all the details. Thanks so much!" Mike & Edie Yessis
"Our overall impression of your real
estate services is outstanding. We chose to work with you because of our
familiarity with the "Rita Brooks" name and
your constant communication with us through mailings. The entire process from
listing to post closing was handled efficiently and effectively. We highly
recommend Rita Brooks and The Brooks Results Team." Earl & Diane
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